Effective Date: 15-Jul-2023
Collection, Storage and Use of User Data
We may collect and store the following types of personal and non-personal information provided by users:
Personal Information: When users sign up for an account or use our services, we may collect personally identifiable information such as name, email address, phone number, and address. We only collect this information with the user’s explicit consent, which can be withdrawn at any time.
Non-Personal Information: We may also collect non-personal information such as browser type, device information, device operating system, IP address, and website usage data anonymously. This information is collected to analyze trends, enhance user experience, and improve our services.
We use user data for the following purposes:
- Providing and improving our services
- Managing user accounts and preferences
- Communicating with users regarding their account or services
- Conducting research and analyzing trends to improve our offerings
- Complying with legal obligations
Compliance with Data Protection Regulations
LaundryRevolution complies with international data protection regulations, including GDPR and CCPA. Specifically, we ensure:
- Lawfulness, Fairness, and Transparency: We obtain user consent for data collection and processing transparently.
- Purpose Limitation: User data is only collected for specified, explicit, and legitimate purposes as outlined in this policy.
- Data Minimization: We only collect and retain user data that is necessary for the stated purposes.
- Accuracy: Users have the right to access and correct their personal data at any time.
- Storage Limitation: We retain user data only for as long as required to fulfill the stated purposes or as required by law.
- Integrity and Confidentiality: Measures are in place to secure user data against unauthorized access, loss, alteration, or disclosure. Please see the “Data Security Measures” section below for more information.
- User Rights: Users have rights over their data, including the right to access, correct, delete, and object to the processing of their personal information. This information is described in detail in the “User Rights” section below.
Non-personal information collected is used for improving our services, analyzing trends, and ensuring the security and protection of user data.
LaundryRevolution respects users’ rights and enables them to exercise control over their personal data. Users have the following rights regarding their data:
- Right of Access: Users have the right to request access to their personal information stored by us.
- Right of Rectification: Users have the right to request correction of their personal information if it is inaccurate or incomplete.
- Right of Erasure: Users have the right to request the deletion of their personal information, subject to legal retention obligations.
- Right to Object: Users can object to the processing of their personal information for direct marketing or legitimate interests.
- Right to Restrict Processing: Users can request to limit or restrict the processing of their personal information under certain circumstances.
- Right to Data Portability: Users can request to receive their personal information in a structured, commonly used, and machine-readable format or transmit it to another controller.
To exercise these rights, users can Contact Us using the information provided in the “Contact Information” section of this policy.
Data Security Measures
LaundryRevolution takes the security of user data seriously and implements appropriate technical and organizational measures to protect against unauthorized access, loss, alteration, or disclosure. These measures include:
- Regular data backups to ensure data integrity and availability
- Encryption of sensitive data during transmission and storage
- Strict access controls and authentication mechanisms to prevent unauthorized access to user data
- Staff training and awareness programs on data privacy and security best practices
While we take reasonable precautions to protect user data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
Third-Party Data Sharing
LaundryRevolution respects user privacy and only shares user data with third-party service providers and partners for the following purposes:
- Legal compliance: We may share user information when required by law, regulatory bodies, government entities, or to protect our legal rights.
We do not sell, rent, lease, or provide personal information to third parties for marketing purposes.